FAQ:

We have compiled some Frequently Asked Questions for you on this page. You might find the correct answer to your question here:

Can I order essence products online?

You can order the products online from our retail partners. Go to the product you want on our website and then click on FIND ONLINE SHOP. You will then see all online retail partners.

Where can I buy essence products in store?

For a complete list of retail partners near you, please visit the storefinder on our website:

Does essence offer vegan products?

Our products are made from 100% vegan ingredients. It is particularly important to us that these are harmless to humans, animals, and the environment.

Does essence have remaining stocks of delisted products?

Sorry, we don't have any remaining stocks. In most cases, you will still find such products for a certain period of time with our (online) retail partners or in-stores.

Does essence conduct animal testing?

No, in keeping with EU legislation, we have been cruelty-free since we were founded.

How can I contact you?

The Beauty Team will be happy to help you with questions about essence or the products. Click here for the contact form.