Essence
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faq

when will there be a new trend edition?

unfortunately, we can only indicate an approximate date on our homepage.

we deliver the trend editions to the central warehouses of our trade partners (Müller, dm, Rossmann, etc.) on a specific date. from there, the goods are distributed to their stores.

sadly, we cannot influence the timing of this distribution. our trade partners decide when the products will be available in their stores.

how can i receive free products?

unfortunately, we do not offer free samples. we want to keep offering you and our other customers our products at the best possible prices and therefore do not have a budget for samples.

however, we regularly have prize draws where you can win fantastic essence beauty products in our brand new essence community, on twitter and on facebook!

keep checking there for the fabulous essence prize draws – with a bit of luck, you can look forward to winning a great prize soon!

thank you for your understanding.

can i receive free samples if i write a blog?

in order to keep our prices down and our quality up, we unfortunately only have a tiny budget for sending out product samples. the majority of this budget is used for prizes, which you can win in prize draws that are regularly posted on our website, in our essence community, on twitter and on facebook.

keep checking there for the fabulous essence prize draws – with a bit of luck, you can look forward to winning a great prize soon!

is there an essence online store?

all essence products are available at kosmetik4less.de.

click here for our store locater.
this shows you exactly where you can buy essence products.

our products are, for example, available in germany, the netherlands, belgium, ireland, spain, croatia, italy, switzerland and austria.

does essence test on animals?

we can assure you that cosnova neither conducts testing on animals, nor commissions it to any third parties – not in germany or anywhere else in the world. we strongly disapprove of testing on animals for cosmetics products.

do beauty salons receive essence products?

unfortunately, we do not deliver to nail salons or beauty parlours.

the distribution structure at essence currently only allows us to deliver to trade organisations with central warehouses.

we cannot consider small businesses as the costs of handling and shipping would be unprofitable.

you would like to work for essence?

click here: careers at cosnova

is there anything i need to know as a blogger?

click here: blogger faqs

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